Skip to main content

IBM Hiring Technical Support Executive on Dec 2014 @Chennai (0-2 years)



Company                                                             :               IBM

Location                                                               :               Chennai

Qualification                                                     :                  B.E/ B.Tech/ Diploma

Experience                                                         :                 0-2 years

Job Role                                                               :               Technical Support Executive

Job Description:
  •   Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM
  •   Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • The job will require you to handle inbound calls / emails / chats regarding technical issues for end users


Desired Candidate Profile
  •    Ability to identify basic hardware parts and aware of basic hardware concepts
  •    Candidate should posses 15 years of education.
  •    User level familiarity with at least one e-mail client - Outlook, Notes etc...
  •   Skilled in commercially standard software applications and major desktop operating systems. 
  •   Awareness of basic networking concepts and technologies. 
  •   Questioning skills /probing skills, as relevant to the issue and level of the caller 
  •   Fluent Communication skills
  •   Location of joining - Hyderabad or Bangalore

                 Click Here For More Details and Apply







Comments

Post a Comment

Popular posts from this blog

Testing Engineer by VGB IT solutions in Bengaluru/Bangalore, Pune, Chennai, Mumbai, Hyderabad / Secunderabad, Delhi Experience: 0 to 5 yrs. | Salary: INR 1,50,000 - 4,50,000 P.A posted on: 26 Jul

Job Description : B.E/B.Tech, BCA, M.Tech, B.Sc ,or any degree candidates with good knowledge of communication skills, Innovate bent of mind, Analytical and Problem solving skills.Testing Positions required - Winrunner ,ACT , LoadRunner , QALoad, QTP, Rational Robot , SilkTest , Test Director, Software testing. ·          Salary: INR 1,50,000 - 4,50,000 P.A ·          Industry: IT Software, Software Services ·          Functional Area: QA & Testing ·          Role Category: Programming & Design ·          Role: Testing Engineer Keyskills: Winrunner , ACT , LoadRunner , QALoad , QTP , Rational Robot , SilkTest , Test Director , Software testing Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (...
2 comments
Read more

Looking for Java/PLSQL Developer - Chennai Location

Company Name       Triunion Tech Experience             3-5 yr Job type                   Full time Job Description  • Participate in technical analysis meetings in collaboration with the technical architects and business analysts. • Coding and unit testing. • Mentoring and cross training junior team members on the product and technology • Contribute to the maintenance and customization of products at various client code streams. • Collaborate with team members in Chennai and Toronto and come up with optimized design approaches to complex technical issues. • Monitor product build and triage build issues. • Support QA team • Work closely with the Business analysis and architecture teams. Requirements • Graduate in computer science or equivalent – BE or BTech or MCA or Msc (CS) • Total overall experience – 5 to 7 years • working with Obje...
2 comments
Read more

Technical Support Voice Process at Sitel India

 SITEL Company Name            :           Sitel Location                       :           Chennai Experience                    :           0 to 2 yrs. Timing                          :           10 AM to 6 PM Qualification                  :           B.Com / BBA / B.Sc / BCA / B.E or pu...
2 comments
Read more